- Begin on the main screen of your NPAWorks database.
- Click on the User Account icon located on the toolbar.
- The User Account window will be displayed.
- Click on the “Change Password” button.
- A warning message will appear.
- Click on OK to continue to change your password.
- Click on Cancel to close the message and to remain in the User Account window.
- By clicking the “Change Password” button, the user will be taken to the Change Password page in NPA Go. To change your password, please complete the following.
- Enter your current password.
- Next, enter your new password.
- Note, your new password must contain the following,
- It cannot be shorter than 8 characters in length.
- At least 1 lowercase character must be used.
- At least 1 uppercase character must be used.
- At least 1 number from 0-9 must be used.
- Verify your new password by entering it again.
- Click on the Change button to reset your new password.
- Click on the Cancel button to close the page without resetting your password.
- If you click on the Change button, a confirmation page will be displayed.
- Click on the Close button to close the page.
- Your password has now been changed.