- To begin, log into NPA Go.”
- Select the dropdown menu located in the upper right corner.
- Next, tap on the “Change Password” button.
- The “Change Password” page will be displayed. To change your password, please complete the following.
- Enter your current password.
- Next, enter your new password.
- Note, your new password must contain the following,
- It cannot be shorter than 8 characters in length.
- At least 1 lowercase character must be used.
- At least 1 uppercase character must be used.
- At least 1 number from 0-9 must be used.
- Verify your new password by entering it again.
- Click on the Change button to reset your new password.
- Click on the Cancel button to close the page without resetting your password.
- If you click on the Change button, a warning message will be displayed.
- Click on the Cancel button to close the window. The user will remain on the “Change Password” page.
- Click on Continue to proceed.
- If you proceed with changing your password, a confirmation page will be displayed.
- Click on the Close button to close your page.
- Your password has now been changed.
